WEBSITE TERMS & CONDITIONS

Effective Date: September 1, 2026

Welcome to the website of Lūmari Aesthetix & Wellness Co.

By accessing or using this website, you agree to these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of the website.

WEBSITE PURPOSE

This website provides general information about Lūmari, our providers, services, products, treatments, and wellness offerings.

Website content is provided for informational and educational purposes and is not a substitute for individualized medical evaluation, diagnosis, or treatment.

NO PROVIDER-PATIENT RELATIONSHIP

Use of this website does not establish a provider-patient relationship.

A provider-patient relationship is established only after appropriate registration, evaluation, consent, and acceptance for care by an authorized Lūmari healthcare provider.

Submitting a contact form, sending an email, communicating through social media, or requesting an appointment does not by itself establish a provider-patient relationship.

MEDICAL EMERGENCIES

This website is not intended for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or seek emergency medical attention immediately.

Do not use website forms, email, social media, or text messaging for urgent or emergency medical concerns.

TREATMENT ELIGIBILITY

Not every patient is an appropriate candidate for every treatment.

Treatment recommendations are made only after appropriate clinical evaluation.

A service displayed on our website does not guarantee that the service is medically appropriate or available to a particular patient.

Lūmari providers reserve the right to decline, postpone, modify, or discontinue a treatment when clinically appropriate.

RESULTS

Individual results vary.

Photographs, testimonials, reviews, treatment descriptions, and before-and-after images are provided for informational or illustrative purposes and do not guarantee a particular outcome.

Aesthetic and medical results depend on numerous individual factors.

PRICING

Website pricing, promotional offers, memberships, packages, and service descriptions are subject to change.

Promotional pricing may be subject to eligibility requirements, expiration dates, treatment limitations, or other terms.

Final treatment recommendations and charges may depend on the individualized treatment plan.

APPOINTMENTS, DEPOSITS, AND CANCELLATIONS

Appointments may be subject to Lūmari's current booking, deposit, cancellation, rescheduling, and no-show policies.

Applicable policies will be disclosed through our booking process, appointment confirmation, consent documentation, or other patient communications.

By scheduling an appointment, you agree to the policies disclosed to you at the time of booking.

PRODUCTS

Product recommendations are individualized when appropriate.

Except where required by law or otherwise stated in a written policy, opened, used, prescription, customized, or temperature-sensitive products may not be eligible for return.

Specific return terms communicated at the time of purchase control.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites or platforms, including scheduling, payment, laboratory, pharmacy, financing, social media, or other services.

Lūmari does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party services.

INTELLECTUAL PROPERTY

Unless otherwise indicated, website content, graphics, photographs, logos, branding, written materials, and other original content are owned by or licensed to Lūmari Aesthetix & Wellness Co.

Content may not be copied, reproduced, modified, distributed, republished, or used commercially without permission.

ACCEPTABLE USE

You agree not to:

• Attempt unauthorized access to our website or systems

• Interfere with website security

• Introduce malicious software

• Harvest personal information

• Impersonate another individual

• Use the website for fraudulent or unlawful activity

• Misuse our intellectual property

DISCLAIMER OF WARRANTIES

Although we make reasonable efforts to provide accurate information, website content may contain errors or become outdated.

The website and its content are provided on an “as available” basis to the extent permitted by law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Lūmari is not responsible for damages arising solely from reliance on general website information, inability to access the website, third-party websites, or unauthorized misuse of the website.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

GOVERNING LAW

These Terms are governed by applicable laws of the State of Texas and applicable federal law.

CHANGES

We may update these Terms periodically.

Continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.

CONTACT

Lūmari Aesthetix & Wellness Co.

Phone: 956-577-7865
Email: LumariAesthetixWellness@outlook.com

MEDICAL DISCLAIMER

Information provided on this website and through Lūmari's educational or social media content is intended for general educational and informational purposes only.

It is not intended to:

• Diagnose a medical condition

• Replace an individualized medical evaluation

• Provide personalized medical advice

• Replace the advice of your healthcare provider

• Guarantee treatment eligibility

• Guarantee a particular medical or aesthetic result

Treatments, medications, supplements, injections, procedures, devices, and wellness programs may have risks, side effects, contraindications, and limitations.

Appropriate treatment requires individualized evaluation by a qualified healthcare professional.

Do not start, stop, or change a prescription medication or medical treatment solely because of information contained on this website or Lūmari social media.

If you have concerns regarding your health, consult an appropriately licensed healthcare professional.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

Before-and-after photographs and patient testimonials represent individual experiences. Results vary and should not be interpreted as guarantees.

Certain services or uses of medications discussed on our website may involve individualized clinical judgment, including uses that may differ from an FDA-approved product labeling. Whether a treatment is appropriate for you will be determined by your treating healthcare provider.

SMS/TEXT MESSAGE TERMS

Effective Date: September 1, 2026

By providing your mobile telephone number and consenting to text communications, you agree that Lūmari Aesthetix & Wellness Co. may send text messages according to the consent you provide.

Messages may include:

• Appointment confirmations

• Appointment reminders

• Scheduling information

• Follow-up communications

• Patient-service notifications

• Practice announcements

• Educational information

• Promotional or marketing messages when you have provided appropriate consent

Message frequency varies.

Message and data rates may apply.

Consent to receive marketing text messages is not required as a condition of purchasing goods or receiving healthcare services.

OPT OUT

You may withdraw consent for nonessential text messages at any time by replying:

STOP

You may also communicate a reasonable request to stop messages through another method recognized by applicable law.

After opting out, you may receive a final confirmation message.

HELP

Reply:

HELP

for assistance or contact Lūmari directly.

PRIVACY

Mobile telephone numbers, SMS opt-in information, and text-message consent information will not be sold or shared with third parties for their own marketing or promotional purposes.

We may provide information to vendors that assist us in delivering communications on our behalf.

Please review our Privacy Policy for additional information.

DELIVERY

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to your carrier and network availability.

MEDICAL EMERGENCIES

Text messaging should not be used for medical emergencies.

Call 911 for a medical emergency.

RIGHT TO RECEIVE A GOOD FAITH ESTIMATE

You Have the Right to Receive a Good Faith Estimate of Expected Healthcare Charges

If you do not have health insurance or you do not plan to use your health insurance to pay for healthcare services, you generally have the right to receive a Good Faith Estimate explaining how much your healthcare may cost.

Under federal law, healthcare providers generally must provide uninsured or self-pay patients with an estimate of expected charges when qualifying healthcare services are scheduled sufficiently in advance or when an estimate is requested.

You may request a Good Faith Estimate before scheduling a healthcare service.

A Good Faith Estimate may include expected charges for healthcare items or services reasonably expected to be provided as part of your scheduled care.

TIMING

Generally:

• If a qualifying healthcare service is scheduled at least 3 business days in advance, you may be entitled to receive a written Good Faith Estimate within the timeframe required by federal law.

• If you request a Good Faith Estimate before scheduling, the estimate generally must be provided within the applicable federal timeframe.

IF YOUR BILL IS SUBSTANTIALLY HIGHER

If you receive a bill from a provider or facility that is at least $400 more than the amount listed on that provider's or facility's Good Faith Estimate, you may have the right to dispute the bill through the federal patient-provider dispute resolution process.

Keep a copy of your Good Faith Estimate.

For additional information about your federal rights, visit the Centers for Medicare & Medicaid Services' No Surprises Act consumer information page or call the federal No Surprises Help Desk.

No Surprises Help Desk: 1-800-985-3059

REQUEST AN ESTIMATE

To request a Good Faith Estimate from Lūmari, contact:

Lūmari Aesthetix & Wellness Co.

Phone: 956-577-7865
Email: LumariAesthetixWellness@outlook.com

ACCESSIBILITY STATEMENT

Lūmari Aesthetix & Wellness Co. is committed to providing an inclusive and accessible experience for our patients and website visitors.

We make reasonable efforts to improve the usability and accessibility of our website and digital content.

Because technology and accessibility standards continue to evolve, accessibility improvements may be ongoing.

If you experience difficulty accessing information on our website, encounter an accessibility barrier, or need assistance accessing content or services, please contact us.

We will make reasonable efforts to provide the requested information or assistance through an alternative method when appropriate.

ACCESSIBILITY ASSISTANCE

Phone: 956-577-7865

Email: LumariAesthetixWellness@outlook.com

When contacting us, please describe:

• The page or content you were attempting to access

• The difficulty you experienced

• Your preferred method of receiving assistance

We welcome feedback that can help us improve the accessibility and usability of our website.